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Featured Case Study

Building LeadsGiant

An enterprise-grade insurance lead marketplace with the industry's most comprehensive 1000-point verification system, processing millions of leads with sub-3-second delivery.

Insurance IndustryLead MarketplaceEnterprise SaaSReal-Time Processing
LeadsGiant - Enterprise Insurance Lead Marketplace
10M+
Leads Processed Annually
<3s
End-to-End Processing
1000
Point Verification Scale
98%
Fraud Detection Rate

Project Overview

LeadsGiant is a comprehensive insurance lead marketplace that connects lead publishers (affiliates) with insurance agents and carriers (buyers). The platform serves the auto, home, health, and life insurance verticals, processing millions of leads annually across a network of hundreds of buyers and affiliates.

The platform needed to solve the industry's biggest pain points: inconsistent lead quality causing buyer distrust, slow processing times resulting in stale leads, inadequate compliance tracking creating legal exposure, and legacy systems that couldn't scale with demand.

Synaptis Technologies was engaged to design and build an enterprise-grade platform from the ground up—one that would set new industry standards for lead verification, processing speed, and transparency while providing a seamless experience for all marketplace participants.

The Challenges

Critical industry problems that required innovative solutions

Quality Verification Gap

The insurance lead industry lacked standardized quality verification, resulting in high fraud rates and inconsistent lead quality across the marketplace.

Impact: Buyers wasting 30-40% of budget on low-quality leads

Slow Processing Times

Traditional lead processing took minutes or hours, causing missed opportunities and poor buyer experience in a time-sensitive market.

Impact: Lead value depreciating 50% every 5 minutes

Compliance Complexity

TCPA regulations require comprehensive consent tracking and audit trails, which most existing systems couldn't adequately provide.

Impact: $500-$1,500 per violation penalty risk

Scalability Limitations

Legacy systems couldn't handle the volume demands of a growing marketplace with thousands of concurrent transactions.

Impact: System crashes during peak traffic periods

Before & After

The transformation delivered by LeadsGiant

Aspect
Before
After
Lead Verification
Manual spot-checking, 5% of leads
100% automated, 1000-point scoring
Processing Time
15-30 minutes average
Under 3 seconds
Fraud Detection
~40% caught post-delivery
98% blocked pre-delivery
Buyer Matching
Basic geographic only
Multi-factor intelligent routing
Compliance Tracking
Spreadsheet-based
Automated with audit trails
Scalability
~1,000 leads/hour max
10,000+ leads/second

Our Solutions

Custom-built systems designed to address each challenge

1000-Point Verification System

Proprietary quality scoring across 7 verification categories including contact validation, behavioral analysis, and fraud detection.

Real-time phone validation with carrier lookup
Email deliverability and activity scoring
Address verification with USPS integration
Behavioral pattern analysis for fraud detection
Duplicate detection across multiple data points
SHA-256 secured Lead Journey certification system
Custom scoring algorithms per lead vertical

Sub-3-Second Processing Pipeline

12-step parallel processing architecture that validates, scores, matches, and delivers leads in under 3 seconds.

Asynchronous validation workflows
Parallel API calls for third-party verifications
In-memory caching for buyer matching rules
Optimized database queries with indexing
Geographic routing optimization
Real-time WebSocket delivery notifications

Complete Lead Journey Certification

SHA-256 secured, tamper-proof verification system that tracks leads from origin to submission with immutable audit trails.

Full lead journey tracking from email/social media sources
Affiliate landing page and website data capture
Phone number and email verification process tracking
SHA-256 HASH certification that cannot be altered
Unique certificate ID for every lead
Public verification portal for buyers
Complete audit trail immune to admin modification

Multi-Portal Architecture

Separate, role-optimized portals for affiliates, buyers, and administrators.

73-page Admin Portal with complete platform control
32-page Buyer Portal with lead purchasing and delivery
17-page Affiliate Portal with submission and earnings tracking
Role-based access control throughout
Self-service capabilities reducing support tickets

Intelligent Buyer Matching

Advanced matching engine with multiple delivery options: Ping/Post, Direct Post, XML, JSON, Email, SMS, CRM, Custom API, and Webhook integrations.

Geographic targeting by state, county, zip
Quality score threshold filtering
Real-time capacity management
Performance-based routing optimization
Exclusive vs shared lead handling
Time-of-day and day-of-week rules
Ping/Post auction system
Direct Post, XML, JSON delivery
Email, SMS, CRM integrations
Custom API and Webhook support

Built-In TCPA Compliance

Complete consent tracking and compliance documentation integrated throughout.

Consent language tracking and versioning
Timestamp recording for all submissions
IP address and session documentation
Third-party consent certificate integration
Automated compliance reporting
DNC list checking and management

1000-Point Verification Breakdown

The industry's most comprehensive lead quality scoring system

Contact Validation

200
  • Phone number format & carrier
  • Email syntax & deliverability
  • Address standardization & verification
  • Name validation & formatting

Fraud Detection

250
  • Velocity checking (submission frequency)
  • Device fingerprinting
  • IP reputation scoring
  • Behavioral pattern analysis

Data Quality

150
  • Field completeness scoring
  • Data consistency validation
  • Format standardization
  • Duplicate detection

Compliance Verification

150
  • Consent certificate validation
  • TCPA compliance checks
  • DNC list screening
  • Age verification

Lead Journey Tracking

150
  • Source origin tracking (email, social, ads)
  • Affiliate landing page data capture
  • User verification process documentation
  • SHA-256 immutable certification

Intent Signals

50
  • Form completion time analysis
  • Field interaction patterns
  • Source quality scoring
  • Session behavior analysis

Geographic Verification

50
  • IP-to-location matching
  • Phone area code validation
  • Address geocoding
  • Time zone consistency
1000Total Verification Points

Multi-Portal Architecture

122 total pages across 3 role-optimized portals

Admin Portal

73 pages
Dashboard & Analytics12
Lead Management15
Buyer Management11
Affiliate Management10
Financial & Billing9
System Configuration8
Reporting & Exports8

Buyer Portal

32 pages
Dashboard & Stats5
Lead Browser & Filters8
Purchase & Delivery6
Account & Billing5
Reporting & Analytics4
Settings & Preferences4

Affiliate Portal

17 pages
Dashboard & Earnings3
Lead Submission4
Performance Reports4
Account & Payouts3
API & Integration3

Technical Stack

Modern technologies for performance, scalability, and maintainability

Frontend Stack

  • Next.js 14 App Router
  • React 18 with Server Components
  • TypeScript for type safety
  • Tailwind CSS + shadcn/ui
  • Real-time WebSocket updates

Backend Architecture

  • Server Actions for mutations
  • REST + GraphQL APIs
  • Zod schema validation
  • Node.js runtime
  • Redis for caching & queues

Database Layer

  • PostgreSQL (Neon serverless)
  • 100+ normalized tables
  • Row-Level Security policies
  • Optimized indexing strategy
  • Point-in-time recovery

Infrastructure

  • Custom cloud deployment
  • Auto-scaling serverless
  • Global CDN distribution
  • 99.99% uptime SLA
  • Real-time monitoring

Measurable Results

The impact on LeadsGiant's business performance

340%
Lead Quality Improvement

Increase in average lead quality scores compared to industry standard

98%
Fraud Detection Rate

Of fraudulent leads detected and blocked before reaching buyers

99.7%
Processing Speed

Of leads processed and delivered in under 3 seconds

4.8/5
Buyer Satisfaction

Average buyer rating based on lead quality and platform experience

35-45%
Conversion Rate

Quote-to-policy conversion rate vs. 15-25% industry average

99.99%
Platform Uptime

System availability with zero unplanned downtime since launch

Project Timeline

From concept to launch in 8 months

1

Discovery & Architecture

4 weeks

Requirements analysis, system design, database schema, and API specifications

2

Core Engine Development

10 weeks

Verification engine, scoring algorithms, Lead Journey certification system, and processing pipeline

3

Portal Development

12 weeks

Admin (73 pages), Buyer (32 pages), and Affiliate (17 pages) portals with full delivery integration

4

Integration & Testing

4 weeks

Ping/Post, API integrations, load testing, security audits, and UAT

5

Launch & Optimization

2 weeks

Staged rollout, performance tuning, monitoring setup, and training

"Synaptis delivered a platform that exceeded our expectations in every metric. The 1000-point verification system has become our key differentiator in the market. Buyers trust our leads because they can verify quality themselves, and our processing speed means leads are delivered while intent is still hot. We've seen conversion rates that are 2-3x the industry average."
LG
LeadsGiant Leadership Team
Enterprise Insurance Lead Marketplace

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